Mock Recall Poster Generator

Business Details

Business Address:

Contact Person

Brand Owner Details

Brand owner address:

Verifier Details

Problem Info
Undeclared AllergenForeign MatterMicrobiologicalChemicalIncorrect LabellingPackaging FaultOther

Describe the problem and how you found out about it (You may like to attach a photo (for foreign matter for example).)

Product Information

Barcode/Global Trade Item Number/ (if known):








Is it sold as ready-to-eat? (E.g. no cooking or further processing required before eating.)
YesNo
What is the date mark format?
Use-byBest-beforeOther if Other (please describe):
Was the product imported?
YesNo

Batches Affected

Approximately how much product has been sold to:
Trade customers:
Consumers:
Are batches before and after affected/ suspected?
Batch Code(s)
Use-by / Best-before Dates
YesNoDon't know
If Yes, please identify batch code:

Location/Distribution of Affected Product

Has the product reached consumers?
YesNoDon't know
Distribution List
Has product been exported?
This includes all product sold outside of NZ including exports to Australia and the Pacific Islands
YesNoDon't know
If Yes:

Consumer or Medical Reporting

Are you aware of any consumer complaints about the product?
YesNo
If Yes give details:
Details
Are you aware of any reports of illness or injury?
YesNo
If Yes give details:
Details

Testing

Has any testing about this problem been completed on affected product(s)?
YesNoTesting underway
If yes, please attach a copy of the test results:

Recall Decision

Use this section to record anything else that influences the recall decision. E.g. Experts consulted, and results of consultation.
Are there any other relevant factors?

If you decide on a consumer-level recall for some products and trade-level for others, please indicate the products associated with each.

Assessment indicates recall required? (Please tick as relevant below:)
Yes – Consumer-level recallYYes – Trade-level recall (incl. precautionary trade recall/hold product pending further investigation and assessment)Maybe – seek advice from NZFS (0800 00 83 33)No
Details on reason for decision:

Product Management

What are you planning to do with affected product?
Destruction (retailer managed)Destruction (supplier managed)RelabellingReprocessingRe-purposingDon’t know yetOther (please describe)
if other:

Consumer Communications (Consumer-level Recall Only)

What methods are you planning to use to inform consumers?
Point-of-sale noticeMedia releaseCustomer databaseNewspaper advertisementRadio advertisementSocial mediaCompany websiteTelevisionAllergyNZDon’t know yetOther
if other:
What should consumers do with the product?
Do not consumeDo not consume and handle with careDo not consume unless cooked thoroughlyDo not consume unless heated to at least 72°C and held for 1 minuteReturn to the retailer for refundReturn to manufacturer for refundOther (Please describe):
if other:
Return to retailerReturn to manufacturerOther

Please Indicate Attachments

Please either fill in distribution list in Section 8: Location/Distribution of Affected Product, or attach:

Please attach: